Cookie Policy

Last Updated: September 15, 2026

1. INTRODUCTION

Dr. Computer and Associates (“we,” “us,” or “our”) is committed to being transparent about how we use cookies and similar tracking technologies on our website www.drcomputerandassociates.com.

This Cookie Policy explains:

• What cookies are

• What cookies we use

• Why we use them

• How you can control them

This policy is written in compliance with:

• 🇨🇦 Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

• 📋 Canada’s Anti-Spam Legislation (CASL)

• 🏛️ Ontario’s Privacy Laws and Guidelines

• 🌐 Office of the Privacy Commissioner of Canada Guidelines

By continuing to use our website, you consent to our use of cookies as described in this policy.

2. WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to:

• Make websites work properly

• Remember your preferences

• Improve user experience

• Provide website owners with analytical information

Types of Cookie Storage:

• Session Cookies: Temporary cookies deleted when you close your browser.

• Persistent Cookies: Cookies that remain on your device for a set period of time.

• First-Party Cookies: Set directly by our website.

• Third-Party Cookies: Set by external services we use on our site.

3. SIMILAR TRACKING TECHNOLOGIES

In addition to cookies, we may also use:

• Web Beacons: Small invisible images embedded in web pages or emails that track visits.

• Pixels: Code snippets that track user behavior on our site.

• Local Storage: Browser-based storage similar to cookies.

• Session Storage: Temporary data stored during your browser session.

• Device Fingerprinting: Technical characteristics of your device used for analytics.

Throughout this policy, we use the term “cookies” to refer to all of these technologies collectively.

4. COOKIES WE USE

A. 🔧 Strictly Necessary Cookies

These cookies are essential for the website to function. They cannot be disabled.

Legal Basis: These cookies are necessary for the legitimate operation of our website and do not require your consent under Canadian privacy guidelines.

B. 📊 Analytics & Performance Cookies

These cookies help us understand how visitors use our website so we can improve it.

What We Learn From These Cookies:

• How many people visit our site

• Which pages are most popular

• How long visitors stay on each page

• What devices and browsers visitors use

• Where our website traffic comes from

⚠️ Note: Google Analytics data may be stored on servers outside of Canada, including in the United States. Google has agreed to standard data protection terms. For more information, visit: policies.google.com

C. ⚙️ Functionality Cookies

These cookies remember your preferences and personalize your experience.

D. 📣 Marketing & Targeting Cookies

We currently do not use marketing or advertising cookies on this website.

E. 🔗 Third-Party Cookies

Some features on our site are provided by third parties who may set their own cookies.

We do not control third-party cookies. Please review each provider’s privacy policy for details on how they use your data.

5. COOKIES & CANADIAN PRIVACY LAW

Under PIPEDA and guidance from the Office of the Privacy Commissioner of Canada:

• Cookies that collect personal information require your meaningful consent.

• Strictly necessary cookies do not require consent as they are essential to website function.

• Analytics, functional, and marketing cookies require your opt-in or opt-out consent.

• You must be informed about cookies in clear and plain language.

• You must be able to withdraw consent easily at any time.

We are committed to following all guidance issued by the Office of the Privacy Commissioner of Canada regarding online tracking and cookies.

6. CROSS-BORDER DATA TRANSFERS

Some cookies, particularly from Google Analytics and other third-party providers, may transfer your data to servers located outside of Canada, including in the United States and the European Union.

When your data is transferred outside Canada:

• It may be subject to the laws of the receiving country.

• Foreign governments or courts may be able to access it.

• We take reasonable steps to ensure equivalent privacy protections are in place.

For more information, contact us at policy@drcomputerandassociates.com.

7. YOUR COOKIE CHOICES & OPT-OUT OPTIONS

You have several options to control cookies:

A. Cookie Consent Banner

When you first visit our website, you can accept, reject non-essential cookies, or customize your preferences via the consent notice.

B. Browser Settings

You can control cookies directly through your browser settings:

• Google Chrome: Settings → Privacy and Security → Cookies

• Mozilla Firefox: Settings → Privacy & Security → Cookies

• Microsoft Edge: Settings → Privacy, Search and Services

• Safari: Preferences → Privacy → Cookies

• Opera: Settings → Advanced → Privacy & Security

C. Opt-Out of Google Analytics

To opt out of Google Analytics tracking across all websites, install the Google Analytics Opt-Out Browser Add-on at: tools.google.com/dlpage/gaoptout

D. Opt-Out of Online Advertising Cookies

• Digital Advertising Alliance of Canada: youradchoices.ca

• Network Advertising Initiative: optout.networkadvertising.org

• Your Online Choices (Canada): youronlinechoices.com

E. Mobile Device Settings

• iOS: Settings → Privacy → Tracking

• Android: Settings → Google → Ads → Opt out of Ads Personalization

8. CONSEQUENCES OF DISABLING COOKIES

Disabling cookies does not prevent you from using our core website or requesting our repair services.

9. DO NOT TRACK SIGNALS

Some browsers send a “Do Not Track” (DNT) signal to websites. Currently, there is no universal standard for how websites must respond to DNT signals. We do not currently alter our site’s data collection practices when we see a DNT signal, but we will update this policy as Canadian guidelines evolve.

10. COOKIES & CHILDREN

Our website is not directed to children under 13. We do not knowingly use cookies to collect information from children. Parents or guardians who believe their child has been tracked should contact us immediately at policy@drcomputerandassociates.com.

11. UPDATES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in our practices or legal obligations. When we update this policy, the “Last Updated” date at the top will change.

12. FILING A PRIVACY COMPLAINT

If you have concerns about how we use cookies that we have not resolved, you may contact:

• Office of the Privacy Commissioner of Canada

  📞 1-800-282-1376 | 🌐 www.priv.gc.ca | 📧 info@priv.gc.ca

• Information and Privacy Commissioner of Ontario

  📞 1-800-387-0073 | 🌐 www.ipc.on.ca | 📧 info@ipc.on.ca